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Standard Cancellation/Refund Policy

FACILITY RESERVATION FEES

Facility reservation fees are final. Refunds may be granted only if a cancellation is brought to the Councils attention. Individuals/Groups that cancel their reservations 14 days or more prior to the arrival date will receive a refund of the total rental fee less a 15% administrative service charge. No refunds will be given for cancellations made less than 14 days prior to the arrival date.

EVENT REGISTRATION FEES

Individuals/Groups that cancel their event registration 14 days or more prior to the event date will receive a refund of the total registration fee less a 15% administrative service charge. No refunds will be given for cancellations made less than 14 days prior to the event date.

SUMMER CAMP PROGRAM REGISTRATION FEES

For Cub Scout Resident Camp, Family Camp, and Scouts BSA Resident Camp registrations, the cancellation fee is based on 15% of the total event registration fee and not the amount of fees paid at the time of cancellation (Bunk Deposits are not Refundable).

Alternately fees paid for Cub Scout Resident Camp, Family Camp, and Scouts BSA Resident Camp may be transferred to another Scout or leader attending. No pro-rated fees will be given to Scouts wishing to attend a partial week of Cub Scout Resident Camp or Scouts BSA Resident Camp.

DEPOSITS

Deposits are not refundable. Any cancellation, once the deposit has been sent to the Council, will be forfeited. Deposits may, however, be transferable to another participant that takes the entire slot for that event.

CANCELLATION BY THE COUNCIL

If the Greater Niagara Frontier Council or National Boy Scouts of America or any agency that has contracted with the Council cancels an event, the Council will issue a full 100% refund (including any Deposit Money).